Terms And Conditions : Hamara Trip

Terms And Conditions

Company Name: HAMARA TRIP
Address: Near Hotel New Sun Shine, Behind Iqbal Shopping Complex, Iqbal Park, Hazuri Bagh, Srinagar, J&K – 190008
Email: hamaratrip@gmail.com
Phone: +91 8899668449

1. Booking & Confirmation

All bookings are subject to availability and confirmation. A booking is considered confirmed only after receipt of the required advance payment and issuance of a confirmation voucher by Hamara Trip.

2. Payments

A minimum advance payment is required to confirm any tour or service.
Full payment must be completed before tour commencement.
Failure to make timely payments may result in automatic cancellation without refund.

3. Prices & Inclusions

All prices are based on current market rates and are subject to change without prior notice due to fuel hikes, hotel tariffs, government taxes, or unforeseen circumstances. Inclusions and exclusions will be mentioned clearly in the tour itinerary or voucher.

4. Cancellation & Refund Policy

Cancellation charges apply as per Hamara Trip’s cancellation policy. Refunds, if applicable, will be processed after deducting supplier charges and service fees. Some services like airfare, permits, and peak-season hotel bookings may be non-refundable.

5. Amendments & Changes

Any changes to confirmed bookings are subject to availability and may attract additional charges. Hamara Trip reserves the right to modify itineraries due to weather conditions, road closures, political disturbances, or other unavoidable circumstances for guest safety.

6. No-Show Policy

No refund shall be provided in case of no-show, early departure, or unused services once the tour has commenced.

7. Travel Documents & Permits

Guests are responsible for carrying valid identification documents and obtaining required travel permits. Hamara Trip will not be responsible for denial of entry due to incomplete documentation.

8. Health, Safety & Conduct

Guests must ensure they are medically fit for travel. Hamara Trip is not responsible for illness, injury, accidents, loss of belongings, or delays caused by third-party service providers. Guests are expected to follow local laws, customs, and safety guidelines during the tour.

9. Force Majeure

Hamara Trip shall not be liable for cancellations, delays, or changes due to events beyond control, including natural disasters, government actions, strikes, weather conditions, or security situations. Refunds or alternatives, if any, will depend on supplier policies.

10. Liability Disclaimer

Hamara Trip acts only as a booking agent between travelers and service providers (hotels, transporters, airlines, activity operators) and shall not be responsible for any injury, loss, damage, delay, or inconvenience caused by these third parties.

11. Complaints & Feedback

Any service-related issues must be reported immediately during the tour for resolution. Post-trip complaints must be submitted in writing within 7 days of tour completion.

12. Jurisdiction

All disputes shall be subject to the exclusive jurisdiction of courts in Srinagar, Jammu & Kashmir, India.

13. Acceptance of Terms

By booking with Hamara Trip, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.